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Following are the terms and conditions that constitute our Shipping Policy. 

  • All Domestic (Australia only) Shipping orders are processed within 3-7 business days.
  • All International Orders are processed within 3-7 business days. 
  • Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. Shipping rates and delivery estimates for your order will be calculated and displayed at checkout.

Shipment Confirmation and Order Tracking
You will receive an email with a Shipment Confirmation once your order has shipped
containing your tracking number. The tracking number will be active within 24-48 hours. 

Our policy lasts 7 days after your order is delivered. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. 
To complete your return, we require a receipt or proof of purchase. 

Returns and Refunds
We do not offer refunds only exchanges for the same item in a different size or an item of similar value. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval orrejection of your return. 
If you are approved, then your exchange will be processed.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges and Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at  and send your item to:
Saxony Clothing, PO BOX 280, HIGHPOINT CITY, Melbourne VIC 3032, Australia. 

To return your product, you should mail your product to: Saxony Clothing, PO BOX 280,HIGHPOINT CITY, Melbourne VIC 3032, Australia 

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

The time it may take for your exchanged product to reach you, will vary depending on where you live.